Guestbook
Read the messages from our clients here.
Cody | 24/08/2013
I Ordered A DeadPool Costume On The 23Rd With Expedited. Will It Be Here By The 4Th?
Reply:Hi Cody, No Problem. i can ensure you can receive it before The 4Th. Thanks for your order.
Lisa | 24/08/2013
For my order I asked that a skirt be added to the pink and yellow rangers that I ordered (Zyrurangers). After the initial email from you asking me for a description on skirts wanted - I didn't hear back to say that skirts were being added. Could you please tell me if the skirts are being added to the pink and fluorescent yellow rangers I ordered? Thank you!
Reply:Hi Lisa, Thanks for your order. yes ,we will add the skirt to the pink and yellow rangers you ordered. but we need the detail description from you about the skirt, so that we can make the skirt more well. please send the email to us about the detail of the skirt.
Toni | 23/08/2013
Hi, I have just ordered a pink power ranger costume from you, do you think this will arrive to me before 4th September with expedited shipping that I have paid for? Thanks
Reply:Hi, i have noticed your order. thanks for your order. Ok, No Problem. i ensure you can get it before 4th September.
Bobby | 20/08/2013
Hey there, I ordered both the Wolverine and The Flash boots, I see now there is a price difference from when I ordered and now ... is that normal. I was wondering, can the promotional price be honored and the difference refunded back to me ? Thanks so much. Bobby
Reply:Hi Bobby, thanks for your order. i thinks the price is your vip discount price so it's different from the price when you made order. becuse we have a vip policy for customers:https://www.herostime.com/Discount-for-VIP-Members.html we can not refund you the difference. but from now on you can enjoy our vip price forever.
Alexis | 15/08/2013
Do you have multiple shipping options? Can I select one for extra money that will be faster than the other options?
Reply:Hi Alexis, Nice to see your message. Yes, we have two shipping options: one is standard shipping and another one is expedited shipping. if you want to get your costume as soon as possiable you can choose the expedited shipping method.