Guestbook

Michael | 26/08/2013

Hello! I ordered a Superman Man of Steel costume last week 8/20, and order status still says processing not shipped. I thought I would get it by Friday at the absolute latest, since I got expedited shipping. Do you know if it will make it or when I can expect it? Thanks! Looking forward to receiving it.

Reply:Hi Michael, please login in with your account to see the order number. If your order number is #1831, it have been shipped out via TNT.The tracking number 1013971022. You can track it here http://www.dhl.com please don't worry, it will arrive in 3-4 days

Jill | 25/08/2013

My order number is 1834.

Reply:Hi Jill, i have found your order. your costume would be shipped out tomorrow. after we ship it out , we will send you a email with the tracking number and tell you where to see the shipping information.

Lisa | 25/08/2013

Thank you for responding about adding skirts to the pink and yellow rangers. I sent a few emails with descriptions and even pictures...but I have not received any confirmation that those emails were received and understood. I'm sure everything will be fine - I am just concerned that I haven't received any confirmation of them getting my descriptions. It's order #1835. I wanted similar skirts that are on the Goseiger pink and yellow rangers added to the Zyuranger pink and yellow rangers I ordered. On the pink - all pink with white trim and on the yells - all yellow with white trim. Still keeping the white belts as is.

Reply:Hi, we have recieved your email. and also send one email to you. your order is already being processed. please take easy!

Sjiv | 24/08/2013

Hello there! I need to have an order here before the 12th of September. I was wondering if the free shipping is the standard or expedited shipping. With regards, Chiv

Reply:Hi Sjiv, Thanks for your interesting on our products. the free shipping is the standard shipping (need 5-7 working days). i think there is als 17 days before the 12th of September, so you can recieve it before 12th of September. if you want to get it as soon as possiable,please choose the expedited shipping. after you make order, we need 3-4 working days to make your costume, the standard shipping time is 5-7 working days, and the expedited shipping time is 3-4 working days

Jill | 24/08/2013

I orderedthe quicksilver costume a few days ago, and I need it by the 20th of September. I have not received any shipping verification, so I want to know if my suit has even been shipped yet, or if I will receive any kind of notification?

Reply:Hi Jill, Nice to see your message. could you please tell me your order number so that i can check the order statues for you. and normally we need 3-4 days processing time and 5-7 days for shipping. so i ensure you can receive it before the 4the of september