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Guestbook

Read the messages from our clients here.

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Anna | 09/09/2013

I've had a family emergency. Can you please cancel my order. Please

Reply:Hi Anna,Don't worry and take easy! could you please tell us your order number (#id),so that we can help you.

Sam | 04/09/2013

Hello! I just ordered a costume, and although I received a notification that it has shipped, I also received a message from my paypal account that the order was canceled; I had to update my checking account on there, and it is having issues. Is there anyway you can send me an invoice, or that I can just pay directly from my Visa card? Order ID: 2008 Date Ordered: 30/08/2013 I am quite worried, and nervous; would love to hear back from you. Thank you so much.

Reply:Hi sam, Thanks for your interesting on our products. please email us with some important information : email, products you want to order,shipping address, so that we will send you an invoice through paypal, you can pay it with your paypal account or your visa card. Thanks a lot.

allyson | 02/09/2013

I was wondering when my ordered 1951, will be sent and if it will arrive before I attend a comic con on september 20. Any information would be helpful.

Reply:Hi allyson, please don't worry. your order has been shipped out with the tracking number 1013971836. You can track it here http://www.dhl.com

shannon | 01/09/2013

Not sure how moments after placing my order the status is already saying "complete"

Reply:Hi shannon, Thanks for your order. the "complete" means the payment is success,if we ship your costume to you, the status is "shipped", and then we will send email to you with the tracking number.

Ryan | 27/08/2013

Hello, Just trying to check on the status of my order #1851. Any information would be greatly appreciated. The order status still says processing and it was ordered almost 7 days ago. Thank you.

Reply:Hi Ryan, Thanks for your order. and thanks for your patience. i checked your order status. your costumes would be shipped out today or tomorrow. after we ship them out , we will sent email with the tracking information to you. please don't worry!