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Sam | 15/09/2013

Hey, my order number is #2271. I ordered it about 5 or 6 days ago, and the status hasn't changed from "complete". What should I expect my wait time to be? Should I get it before September 20th?

Reply:Hi sam, Thanks for your order.because your shipping address is P.O BOX , so we only can use the EMS shipping method for you.This is the tracking number EE741648598CN . You can track it here http://www.ems.com.cn/english.html You can expect the parcel in 5-7 days.

Lewis | 14/09/2013

Hey guys! Looking forward to recieving my order, I'll be sure to write up a review to help promote you to other cosplayers, just wondering if you have a way of tracking my order (order no. 2368).

Reply:Hi Lewis, Thanks for your order. i have checked your order status. your sword will be shipped out today or tomorrow.after we ship it out, we will send email to you with tracking number. so that you can track the shipping information

Daniel | 14/09/2013

Hey guys, I am trying to order 2 Deadpool katanas, when I go to check out it shows a Deadpool suit in my cart along with the katanas. It will not allow me to remove the suit. What do i do?

Reply:Hi Daniel, Nice to see your message. you can clear your shopping cart first and then add the 2 katanas to your cart , so that it's will be ok.

Carlos Vega | 12/09/2013

Hi. On your White Power Ranger Superhero Cosplay Boots Product Code: PRC081 , what are the standard dimensions of the boots size 10....for example the calf circumference, boot height? are the dimensions the same for a size 9 or size 9.5 or do they vary?

Reply:Hi Carlos, Nice to see your message. the standard dimensions of the boots size 10 is that: height is about 32cm - 36cm, the calf circumference is about 48cm-50cm. the size 9 is not the same as the size 9.5, the detail you can see the size chart for shoes on the product page.

Adam | 09/09/2013

Just a general question as to the delivery time frame from your location to Canada. If I ordered within this week, I'm curious if the item will arrive prior to the onset of October. Appreciate the reply when you get a chance. Cheers!

Reply:Hi Adam, Nice to see your message.and thanks for your order.I en sure you can receive it in 10 working days. after you make order ,we need 3-4 working days to make,and 4-5 working days for shipping. so please don't worry.