Guestbook

Stella | 25/09/2013

Hello, how long will it take if I put in custom measurements and ordered a costume today? I couldn't find estimated arrival anywhere when I checked out. Thanks

Reply:Hi Stella, after you make a custom order, we need 2-3 working days to process your order. mean your order will be shipped out in 2-3 working days after you make order. and if you choose the fastest shipping method, the shipping time is only 3-4 days. so there is only 6-7 days before you receive your costume.

Tiffany | 25/09/2013

Zone 6 17.00 shipping is 24 hr shipping? I need my costume asap

Reply:Hi, Nice to see your message. could you please tell me your order number, so that i can check the status of your order and help you. Best Regards

Ryan | 25/09/2013

Hi my order number is 2684 I was wanting ti know estimsted delivery date for my order because I was never given one. Ryan

Reply:Hi Ryan, Nice to see your message. I have seen your order. your costume will be shipped out in 1-2 days. after we ship it out ,we will send your email with tracking number. so that you can track the shipping information. Best Regards

steven | 25/09/2013

hello, my order number is 2561 and I want to know how long until my thing ships since it says complete on the summary

Reply:Hi steven, Nice to See your message. Don't worry, your costume will be shipped out in 2 days. after we ship it out, we will send email to us with the tracking number, so that you can track the shipping information. If you have any question,please feel free to contact us. Best Regards

Tamsin wood | 24/09/2013

I'm desperate for our incredibles costumes, ordered on 22nd September! I need them by Saturday 28th September... I've paid the extra fast shipping but heard nothing yet! Please say they will be ready and here in time for my costume party!! We need to look 'incredible!!'

Reply:Hi Tamsin, Don't worry. your costumes will be shipped today. we will use the DHL fast shipping method. so that you can receive them before Saturday. please take care of your phone,because the deliveryman will call you when the package arrive your home door. 5 hours later, will update your order status and send you email with the shipping information. If you have any question ,please feel free to contact us. Best Regards