Guestbook

michael | 27/09/2013

I ordered in stock items 4 days ago and they still have not shipped!!?? Now they are on sale. I expect a refund of the difference.

Reply:Hi Michael, Could you please tell me your order number, so that i can see if the costume you order is in stock, and why the price have been changed. Best Regards

jane | 27/09/2013

I need assistance. I live in NY Long Island 11714 zip code. I would like to have my costume by Oct 8th. Im not sure what zone to use. Zone 8 or 6. Jane

Reply:Hi jane, please choose the Zone 6.

Ash | 27/09/2013

Hi, My order number is 2563. I was wondering when I should expect to receive my costume, because I placed my order over a week ago, and the money has been taken from my account, but I haven't received any follow up emails or information. Thank you!

Reply:Hi Ash, your order has been shipped out with the tracking number 1013974905. You can track it here http://www.dhl.com if you still have question,please feel free to contact us.

logan | 26/09/2013

my number is 2676 i was wondering if my order is complete because it stills says processing even though the money was taken out of my account.

Reply:Hi Logan, Don't worry. I have seen your order, you costume would be shipped in two days. after we ship it out,we will send you email with the tracking number. please take easy

Kaycee | 26/09/2013

Hi if I chose the fastest shipping (17.00) zone 6 What will my estimate arrival day be. I need my costume ASAP by October 4th I placed my order today

Reply:Hi Kaycee, Thanks for your interesting on our costume.you can receive your costume in 6-7 days after you make order if you chose the fastest shipping method. Best Regards