Guestbook
Read the messages from our clients here.
Charlotte | 06/02/2014
Hello, I would like to know the status of my order #6335, I didn't get any email confirming that it has been shipped, so I wonder if it has been shipped or not. Thanks!
Reply:Hi, your order has been shipped out with the tracking number 2133603710. You can track it here http://www.dhl.com
Teri (: | 05/02/2014
Hi, I placed an order with you and received the confirmation email & order number. Is there any way I can track my order even though I used the guest option when paying? This is what my email said; Thank you for your interest in Herostime.com products. Your order has been received and will be processed once payment has been confirmed. Order ID: 6331
Reply:Hi, your order has been shipped out with the tracking number 2133603695 You can track it here http://www.dhl.com
Mequela | 04/02/2014
Hi I was looking at getting an all black body suite for a friend to use for a spawn cosplay. Could you make one with the spawn design on it? Would that be something you all would be able to do? We are most likely ordering a green lantern for him as well. Thank you for taking the time to answer my question.
Reply:Hi Thank you for your visit on our website, we can make an all black body suit for you, and for the spawn design, do you have pictures of it, if you have them, please send us via email, our email address is service@herostime.com
Kieran | 19/01/2014
Hey I just made a custom order from the uk using free shipping method just wondering what the estimated time of arrival will be many thanks -kie
Reply:Hello, Thank you for your order on our website. All costumes on our website are not pre-made, so we will need about 3 business days to do the tailoring, and the shipping time is about 5 business days.
Joely | 09/01/2014
I love heros time, iv only ordered a couple things from them but every time I have a good experience and my things come as I wanted and I'm always beyond excited. Heros time is for sure my only destination for my costumes :) thanks for the great service!
Reply:Hi, you are welcome! We are so happy to hear this. We will make more and better costumes for our clients.