Guestbook

Jeremiah | 30/05/2016

I'm trying to get the Order Digital file for my costume but I can't get to it. Please show me how.

Reply:Hi, Sorry, our site is not the designer's site, so if you need the digital file, please e-mail me your order number, then we will send the download link of the file to you. Our service e-mail is service@herostime.com Best withes

Alec | 29/05/2016

What is the status of my order #27549 and when will it be here?

Reply:Hi, Hi, your order has been shipped out with the tracking number 3544742294. You can track it here http://www.dhl.com

John | 29/05/2016

Hi, my order number is 27594. I ordered my invincible costume yesterday, and am hoping to have it here before June 2n'd if possible, as I am going to a comic con. I picked expedited shipping. However I forgot that memorial day is on this upcoming monday. Will this affect my order? Can I have a tracking number? Thanks! John

Reply:Hi, your order has been shipped out with the tracking number 3544742272. You can track it here http://www.dhl.com

Jeremiah Jovanovic | 27/05/2016

I need to pay the $30 Order Digital File. My order number is 27476. Please send me a message at my gmail. gentlejer@gmail.com

Reply:Hi, Your order is in processing now, you have paid printing file fees. After we shipped the suit, we will send you the tracking number. Best wishes

Rose | 24/05/2016

I ordered a costume on Sunday, can I expect it to come before Friday? Order #27415 Thanks.

Reply:Hi, your order has been shipped out with the tracking number 3544741852. You can track it here http://www.dhl.com