Guestbook

Treyton | 01/07/2016

The USPS notified me today that the postmaster of the incorrect post office sent you an official email that the package I never received was shipped back to you. Is there anyway I can now receive a refund on that suit so I can order another? It could take up to 30 days for the original suit I ordered to be shipped back to me, and I would much rather order a new suit entirely, rather than waiting a month to receive the suit that was incorrectly shipped to the wrong state.

Reply:Hi, Please send me your order number to service@herostime.com, our service will solve the problem for you. best wishes, Herostime.com

Paul | 23/06/2016

When it says add boots what does that initial. We know what boots are but are the fitted on or loose as there's no size guide

Reply:Hi, For add boots option, we will add one pair of shoes inside the suit, you can see the pics on: https://www.herostime.com/Details-of-custom-options Best wishes, Herostime.com

Jade | 21/06/2016

Hi, I ordered a costume, but i don't know if i can track it ? The order number is 28221. Thank you.

Reply:Hi, your order has been shipped out with the tracking number 652946160708. You can track it here http://www.fedex.com

andres otero | 21/06/2016

hey i was wondering if could get a custom outfit from My Hero Academia of all might ?

Reply:Hi, If you want to custom suit, please send message to service@herostime.com Best wishes, Herostime.com

Timothy Simpkins | 10/06/2016

My name is Timothy Simpkins, Do you make superhero costume

Reply:Hi, Which style you want to order? Just send the message to service@herostime.com. Best wishes, herostime.com