Guestbook

CHIONG YAU MENG | 30/06/2014

We make an order with Payment Transaction ID: 0FW326951C418111T via Paypal on 29th Jun. Item Number XC058 x 1 qty Please advise order status. Email: yaumeng72@gmail.com

Reply:Hi CHIONG YAU MENG, Thanks for your order. your costume will be shipped to you today.and you can receive it in 3 working days. after we ship it out, we will send email with tracking number to you. Best Regards

xavier | 25/06/2014

Can you ship items to Singapore?And how long will it take?

Reply: yes, we can ship to shingapore , only use 4 working days

Marie Smith | 19/06/2014

Hi, am looking at ordering the Fushia spiderman outfit. Do you ship to New Zealand and how long will it take? Am also puzzled by all the custom options offered, can you explain?

Reply:Hi Marie Nice to see your message. yes, we can ship to New Zealand only use 4-5 working days. you can choose the custom options according to your needs, this is the details about it (https://www.herostime.com/Details-of-custom-options), i think it will help you. if you have any question,please feel free to contact us. Thanks Best Regards JAC

David | 02/06/2014

Please provide a status for my order: Order ID: 7312 I did not see this order in my history.

Reply:Hi David, thanks for your order. you can see the order status in your Order History. and your costume will be shipped out today, after we ship it to you, we will send email with tracking number to you. Best Regards

Ben Smith | 24/05/2014

Hi, I would like to check the status of my order. It was invoice ID: 7157 Thanks!

Reply:Hi, your order has been shipped out via fedex on 22/05/2014, this is the tracking number 585969808746. You can track it here http://www.fedex.com