Guestbook

Seonay | 28/09/2016

I ordered a costume on Sept 19th,2016. I would like to know the status of my order due to I need it by Oct 6th,2016. My order is # 31529, I will pay extra for it to get here quicker.

Reply:Hi, your order has been shipped out with the tracking number 703363980920. You can track it here http://www.fedex.com

Kristin | 26/09/2016

Hi I ordered my suit a few days ago and I need it by October 6th just wanted to make sure thatshe gonna happen?

Reply:Hi, If so, please contact us through service@herostime.com and left your order number, then we will processing and ship your order as soon. Best wishes, herostime.com

Christine | 25/09/2016

Hi, I ordered a costume from you 2 days ago and need the costume to arrive by 10/09/2016. I paid extra for the 3/4 business day shipping. I've sent you a email but haven't heard back from you. Can you please confirm it will arrive before 10/09/2016, thank you. My order # is 31780.

Reply:Hi, We have marked your order as rush order, you can got in time. Best wishes, herostime.com

Michael | 23/09/2016

When shipping to the US, is there a signature required or is the package left on your door if you don't answer?

Reply:Hi, Usually, the shipping company will contact you before dispatch, and they will ask you how to dispatch. Best wishes, herostime.com

Elaine | 21/09/2016

I just want to say hands down he best place to order a custom fit costume. My son just got his Night Wing and we were very impressed with the quality. We highly recommended having costumes costume made. Pay the extra. Sizes run small so please costume make it on here. Quick and easy to work with. Will continue to do business with this company. Tell everyone that Heros Time rocks!

Reply:Thank you